chanl Talk to us

Omnichannel communications workspace

Every channel.
One conversation.

Chanl is being built to keep customer conversations together without losing context. Website chat comes first, with one focused workspace designed to expand across messaging channels.

Join early access →Explore the platform ↓
Built for continuityTenant-awareAuditable delivery
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AM
Inbox
AllMineUnassigned
Olivia Chen

Thanks — that works perfectly.

Marcus Webb

Can you send the details?

North & Co

Following up on yesterday…

Priya S.

I've received the confirmation.

Olivia Chen Active now · Website chat
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TODAY
Hi — I started this on the website. Can we keep going here?5:42 PM
Absolutely. Your conversation stays together as you move between channels.5:42 PM · Read
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Conversation continuityContext carried forward
Thanks — that works perfectly.5:43 PM
Reply to Olivia…
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Live conversation
✓ Context preserved
WEBSITE CHATEMAILMESSAGINGSOCIALONE WORKSPACE
01 THE PLATFORM

Conversations shouldn't restart
when the channel changes.

One continuous thread,
from first message to resolution.

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01

Universal inbox

Bring supported conversations into one operational view, with assignment, priority, unread state and team queues.

One workspace ↗
∞
02

Continuous context

Keep the conversation connected as people move between supported channels and your team changes hands.

Keep context ↗
✓
03

Built for control

Tenant-aware boundaries, consent enforcement, delivery state and durable audit evidence are part of the foundation.

See the principles ↗
02 CHANNELS

Meet customers where
they already are.

Start with website chat. Expand into the channels your business needs, while your team keeps one consistent workspace.

Website chat FIRST CHANNELEmail NEXTSMSWhatsAppMessenger & InstagramMore channels
chanlONE CONVERSATION
⌁Web chat
✉Email
◈SMS
◎WhatsApp
03 INFRASTRUCTURE

Communications infrastructure
with boundaries.

Chanl is being built so the communications layer stays focused on transport, continuity and the workspace—not your CRM, identity system or business logic.

01Tenant-aware by design

Canonical mappings keep donor and provider identifiers behind controlled boundaries.

02Consent before send

Governed outbound communication fails closed when required consent evidence is unavailable.

03Traceable delivery

Message lifecycle and bounded audit evidence make communications state explicit.

EARLY ACCESS

Ready for fewer inboxes
and better conversations?

Chanl is in active development. Join the early-access list for product updates and launch availability.

Talk to Chanl →